Understandably, there will be some disruption to services during this time: the phlebotomy service may not be available for the first week of work, 25 February to 4 March at the Reepham surgery and 25 February to 11 March at the Aylsham surgery. Forms will be given to patients who are happy to go to Cromer or the Norfolk & Norwich hospital phlebotomy service (the INR clinics will still be provided).
 
For Aylsham surgery patients, the healthcare assistant has been moved to the ACT building in St Michaels Avenue so that patients can be seen there.
 
The reception areas at both surgeries are also being refurbished and although there may be times when the reception desk is located elsewhere from the front lobby, staff will be on hand to help and advise patients during this busy process.
 
The refurbishment work has recently been agreed by the Norfolk Primary Care Trust with an end date of 31 March 2013.
 
According to a message from the practice: “We do apologise for any inconvenience that may be caused during this time, but hope you will agree with us that it will all be worthwhile when the work is completed.”
 
The plans and project timetable for the works are available on the website.