Privacy and cookies policy

Effective date: 1 November 2025

1. Who we are

This website is operated by Reepham Community Press, a non-profit organisation based in Reepham, Norfolk.

For any queries about this policy, please contact: info@reephamlife.co.uk.

2. What information we collect

We collect and process personal data only where necessary for our community publishing activities. This may include:

• Newsletter subscribers: name and email address (held via Mailchimp).
• Contributors and volunteers: name and email address (held securely by Reepham Community Press).
• Letters for publication: name, postal address and telephone number (used for verification only; not published in full).
• Website visitors: anonymised data collected through cookies, analytics and server logs.

We do not collect sensitive personal data.

3. How we use your information

We use your information to:

• Send email newsletters and updates (with your consent).
• Manage correspondence and contributions.
• Maintain and secure the website.
• Improve the site’s functionality and user experience.

We will never sell or trade your data.

We only share it with service providers (such as Mailchimp, web hosting or analytics tools) who help us operate the site and who comply with UK data protection law.

4. Legal basis for processing

Our processing of personal data is based on:

• Consent, for newsletter subscriptions and published contributions.
• Legitimate interest, for managing the website and ensuring communications are genuine.

You can withdraw consent at any time by using the unsubscribe link in our emails or by contacting us directly.

5. How long we keep data

We retain:

• Newsletter subscriber data until you unsubscribe.
• Contributor and correspondence records for as long as necessary for publication purposes.
• Verification information (for example, addresses supplied with letters) only for as long as needed to confirm authenticity.

6. Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Request a copy of your data.
• Ask us to correct or delete information.
• Withdraw consent or object to processing.

To exercise these rights, please contact: [Insert contact email].

If you are not satisfied with how we handle your data, you may complain to the Information Commissioner’s Office (ICO).

7. Cookies

Our site uses cookies to improve functionality and user experience.

Cookies are small text files stored on your device.

We use:

• Necessary cookies – essential for running the website (for example, login sessions for contributors).
• Functional cookies – to remember user preferences and settings.
• Optional cookies – used only with your consent via our cookie banner (for example, analytics or social-media integrations).

You can change or withdraw consent at any time via your browser settings or the cookie banner.

8. Third-party services

We use trusted third-party services to operate parts of the site, including:

• Mailchimp – for newsletter distribution and subscription management.
• WordPress plugins – which may set cookies or collect minimal data to support functionality.
• Social media integrations – such as Facebook or X (Twitter) links.

Each provider maintains its own privacy policy. We work only with providers that comply with UK or EU data protection standards.

9. Updates to this policy

We may update this Privacy and Cookies Policy from time to time. Any changes will appear on this page with a new effective date.