Amazon has launched a sophisticated returns service in the past couple of months enabling customers to return items via the Post Office counter with a QR code.
 
However, the problem has been that Reepham Post Office has not had the capability to upload and print the returns label from the QR code and we have therefore had to turn customers away and direct them to the Royal Mail delivery office in Dereham in order for them to despatch their items successfully.
 
We have, however, now been given the capability to process these items over the Post Office counter in Reepham.
 
Di Roberts
Reepham Post Office